Privacy Policy – Sea DMC
At Sea DMC, your privacy is important to us. We are committed to protecting the personal information you provide to us while using our services. This Privacy Policy outlines how we collect, use, and protect your personal data, in accordance with applicable laws and regulations.
1. Information We Collect:
- Personal Information: When you make a booking or contact us, we collect personal details such as your name, email address, phone number, billing address, passport details, and payment information.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, remember your preferences, and analyze website traffic.
2. How We Use Your Information:
- Booking and Reservation Processing: To complete your booking, process payments, and provide you with travel services.
- Customer Support: To respond to your inquiries, assist with bookings, and provide support for any issues related to your travel.
- Marketing and Communications: With your consent, we may send you promotional emails, newsletters, and updates about special offers and new destinations.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information:
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to fulfill your travel bookings, including:
- Travel Service Providers: Such as airlines, hotels, and transport companies, for booking confirmations and travel arrangements.
- Payment Processors: To process transactions securely.
- Marketing Partners: With your consent, to send you promotional content and special offers.
- Legal Authorities: When required by law, to comply with legal obligations or protect our rights and property.
4. Data Security:
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. We use industry-standard encryption and secure payment gateways for financial transactions.
5. Retention of Data:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights:
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct your personal information if it is inaccurate or incomplete.
- Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email.
7. Third-Party Links:
Our website may contain links to third-party websites, including travel service providers, partners, or other external sites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy:
Sea DMC does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.
9. Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us:
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
- Email: info@seadmc.in
- Phone: 0124-2371000
By using Sea DMC’s services and website, you agree to the terms outlined in this Privacy Policy.